Shipping & Returns

Shipment

The products are delivered directly from the warehouse in the Zurich Oberland to all of Switzerland and Liechtenstein. As soon as your order has been dispatched, you will be informed by email.

shipping costs

Shipping is free for orders over CHF 150. For orders under CHF 150, shipping costs are CHF 8.00.

shipping time

Delivery usually takes 1-3 days after leaving the warehouse.

return

Sometimes the item of clothing just doesn't fit the way you imagined it would. I know that! You can return the unfit items within 14 days if they are unworn and undamaged. To do so, proceed as follows:

1. Give me the order number and your email address at www.suipolewear.com/ruecksendung . I will then send you a return label that you can print out yourself.
2. If possible, pack the clothing you want to return in its original packaging and seal it well with adhesive tape.
3. Write your full address on the return label in the blank lines.
4. Cut out the label and stick it on the package.
5. Drop off the package at the nearest post office, have it stamped and your work is done.

After checking the items of clothing, I will issue you a shop voucher for the same product value.